indie music lover. interactive marketing junkie. suspended from Twitter once. good guy. dad. husband.
// December 17th, 2009 // No Comments » // Technology
Not really. I love it. It’s one of my favorite plugins ever. It’s a freebie too… if you are using Wordpress and want a great plugin for your site during this awesome time of year. You can download it here-
Merry Christmas All!
// December 3rd, 2009 // 2 Comments » // Technology
Pretty impressive stuff.
// October 8th, 2009 // 1 Comment » // Technology, life
The curse of experts is overconfidence. They think they know more than they really do. – Malcolm Gladwell
This morning Michael Hyatt quoted this guy. I don’t have any idea who -just realized who Malcolm Gladwell is, he wrote this most excellent book– The Tipping Point. No matter, he nailed this point. There are so many “experts” online today and it blows me away when you actually talk to some and they don’t have a clue. It’s easy to copy and paste and it’s even easier to retweet the positive things people say (as well as retweet the positive things people say about you).
Know your limitations… they don’t make you weak. They make you stronger. Build your network so that you have access to knowledge and more knowledge but don’t assume you know everything your “friends” know.
I don’t suppose this quote would do well in a poster format… I mean, who would be happy receiving this for their wall!
(don’t wait for the movie.)
// October 8th, 2009 // No Comments » // Technology
Twitter might be talking to Google and Microsoft about multi-million dollar search deals, but apparently, someone forgot to start the engines on the service this morning.
Many user’s timelines haven’t updated in nearly an hour, and on my account, all of my followers and people I’m following are missing. Yikes!
Somewhat ironically, Twitter (
) search still appears to be working in near real-time, so you can see other users complaining about their timelines not updating.
No word yet from Twitter on what’s up, but we’ll update when we know more. Are you experiencing the Twitter time freeze? Let us know in the comments.Image courtesy of iStockphoto (
// August 24th, 2009 // No Comments » // Technology
Yes, I was a NES kid. Loved it. Very impressive Lego animation looking back on the NES.
// August 15th, 2009 // No Comments » // Technology
The stats presented in this video are amazing and will blow your mind. The medium in which we socialize and connect continues to evolve at record speed.
I think most won’t doubt the growth and/or use but seeing these stats remind us that the times are (have) changing.
Supporting stats found here.
// July 4th, 2009 // 9 Comments » // Technology
The answer currently is… no.
Let me be the first to say that I’m a fan of Twitter. Twitter has revolutionized the way we communicate and connect with others. It’s an amazing tool. However, I discovered a pretty big snag last week with Twitter, one that made me look silly for depending on a free communication tool.
Let me also say that I’m not bashing Twitter, I’m simply offering some constructive criticism to help Twitter become that dependable and even “critical” application. Enough build up… Here are the details.
On Wed, June 23rd I wrapped up my day with a simple Tweet about the day being long or something along those lines. The next morning I grabbed my phone to see what was happening in Twitter world. Uh, oh. It wouldn’t take my password. I panicked and immediately thought my account had been hacked. Crap. I tried to get a password reset and that process worked but when I saw my actual account on Twitter.com it said the account had been suspended. Not only did I think my account had been hacked but it had been hacked and someone used it to spam the Twitterati. Great I’m suspended. Hasn’t happened since high school.
No worries. I would email Twitter support and get this taken care of immediately. After all, I’ve been using Twitter over a year, have a pretty healthy group of friends (followers sounds so cultish!) and was very vocal against spam and all the crappy auto direct messaging that has been going on. Easy fix, so I thought.
I went to the help desk and submitted a request. I was given this <a href=”http://twitter.zendesk.com/forums/26257/entries/15790″ target=”_blank”>link</a> and continued to read that my account could be held for 30 days for “research”. 30 days? Not me, I use Twitter to communicate with clients and to stay on top of the happenings in my area of work! I NEED Twitter. This is where the problem comes in. I needed Twitter. I had just successfully landed a new client and was a Twitter evangelist only for them to see that I was actually a suspended evangelist. Talk about looking silly.
Here’s where the kicker comes in. I have never been told exactly why my account was suspended. I was sent an automated response saying it could be one of many things. After reading the list I’ve determined that my account was suspended because my personal blog site had been hacked. My blog. Not Twitter, my blog. After connecting some dots I’m pretty sure that when my blog was hacked the hacker put a piece of code on my site that linked to malware/spyware. Twitter saw this link in my bio and thought I was distributing the malware/spyware. Technically they were right, but I had no clue this was going on. Thankfully it was brought to my attention and cleared up quickly. Google had put notice on my site that is was a malware site, however I contacted and updated them and was taken off that list in less than 24 hours.
While I’m happy that Twitter is watching out for this sort of thing and keeping us all clear from the crap that floats the internet, that is NOT why I think they are not dependable. My problem was the communication and the customer service. This is what I had to figure out on my own.
Again, I’m glad that Twitter is taking the time to protect us from the crap that is floating the web on some sites. I believe there is a better way to handle these issues and the contact from customer support. Some simple ideas to help Twitter out:
These aren’t the answers to all of Twitter’s customer support problems but this is a start for some one who depends on and uses Twitter daily. And just for the record my account was offline for 7 days not 30.
As Twitter moves into being a critical app for business I hope they will take the time to realize that most users are legit and want to be a part of their community.
// June 27th, 2009 // 6 Comments » // Technology, life
Yeah, day three of no response from Twitter. Anyone care to help me? Let Twitter know I’m a legit and contributing friend and follower? I don’t spam, I don’t even DM 99% of you guys, right!?
Oh, Twitter. I’m going to help you re-write your suspension guidelines and more importantly your appeal and re-instatement guidelines.
Frustration.
// June 25th, 2009 // Comments Off // Technology
My twitter account has been suspended because of illegal use. I have no idea what the illegal use is and I can’t find out for possibly 30 Days. What?
You guys know that I’m an avid Twitter user. You know that I am very much against spam and really hate the auto DM wars that continue. I use Twitter daily for communication with my clients, friends, family and people with similar interests. I have grown dependent on it which I now know is not a smart move especially for businesses.
Twitter, I have a suggestion. Investigate the people you think are abusing the system and then contact them or give them a suggestion/warning regarding the usage. If that’s too hard then how about have a way for users to verify and update their account in the event it was an accident or a hacking.
Twitter, don’t make us wait 30 days! You have created a great tool that many of us do business with and communicate critically with! There has to be a way to weed out the legitimate users from the others…
I love Twitter but I have to believe there are some ways to improve this issue. We’ve come so far Twitter and to just let me fade away hurts.
// June 4th, 2009 // 2 Comments » // Technology, life
Yes, I’m moving back to Nashville. What? No, I’m not kidding. Yes, this is the fourth time I’ve lived there. The family is packing up on July 1st and heading back. We are excited and anxious at the same time. In 2007 I decided to venture into the corporate world and get a “real” job. Yes, I had a real job before then but I was hoping for a life change. Well, I got it. A big life change. After two years I’ve realized that I like being my own boss & I like to wearing shorts and flip flops all day.
I was self employed for 13 years before taking a sweet gig at Daniel Island. I’m very thankful for Daniel Island and am excited that I was able to be a part of a great (and laid back) team. I know that if I had taken any other “corporate” job I would have been done a long time ago! 
What’s next? Well, I have two focuses. I’ve had Tone Box Digital for a few years and it has been steadily growing and building a base of artists. Tone Box will continue and will actually get a bit more focus now. The BIG news is the launching of Inked Digital. Inked Digital has been in the back of my mind for quite some time and now it’s time to bring it to the world… well, let’s just say the Southeast & West coast for now. Inked Digital is an interactive collaboration of many different talents from designers, developers, writers, PR pros, web gurus and in general some of the smartest people you’ll meet.
Inked Digital will have a home-base in Nashville but will also be VERY active in the Charleston, SC area since I will be here for a week or so every month. I will continue to manage and handle the interactive world for Daniel Island and quite a few others in Charleston.
Charleston, you’ve been awesome and I’m glad that I’m going to continue to be around every month… I’m saying that out loud so you people don’t forget me!
Posting tweet...
