My Writings. My Thoughts.
Excessive Celebration: Never Gets Old
// July 8th, 2009 // No Comments » // Funny
Steve McNair: 1973-2009
// July 5th, 2009 // No Comments » // life
I love the Titans. It’s no secret. One of the reasons I fell in love with the Titans was because of Steve “Air” McNair and Eddie George. Steve McNair was found dead today in Nashville and I’m just sick.
McNair had a huge heart, he was a huge contributor to the Nashville community and to others as well. He didn’t know the word “quit”. He played through more injuries, aches and pains than any other player I’ve ever seen. He was a warrior.
Just wanted to give you a shout out my friend. You were an amazing human being and a pretty dang good football player. You will be missed.
My Twitter Suspension; Can We Depend On Twitter?
// July 4th, 2009 // 9 Comments » // Technology
The answer currently is… no.
Let me be the first to say that I’m a fan of Twitter. Twitter has revolutionized the way we communicate and connect with others. It’s an amazing tool. However, I discovered a pretty big snag last week with Twitter, one that made me look silly for depending on a free communication tool.
Let me also say that I’m not bashing Twitter, I’m simply offering some constructive criticism to help Twitter become that dependable and even “critical” application. Enough build up… Here are the details.
On Wed, June 23rd I wrapped up my day with a simple Tweet about the day being long or something along those lines. The next morning I grabbed my phone to see what was happening in Twitter world. Uh, oh. It wouldn’t take my password. I panicked and immediately thought my account had been hacked. Crap. I tried to get a password reset and that process worked but when I saw my actual account on Twitter.com it said the account had been suspended. Not only did I think my account had been hacked but it had been hacked and someone used it to spam the Twitterati. Great I’m suspended. Hasn’t happened since high school.
No worries. I would email Twitter support and get this taken care of immediately. After all, I’ve been using Twitter over a year, have a pretty healthy group of friends (followers sounds so cultish!) and was very vocal against spam and all the crappy auto direct messaging that has been going on. Easy fix, so I thought.
I went to the help desk and submitted a request. I was given this <a href=”http://twitter.zendesk.com/forums/26257/entries/15790″ target=”_blank”>link</a> and continued to read that my account could be held for 30 days for “research”. 30 days? Not me, I use Twitter to communicate with clients and to stay on top of the happenings in my area of work! I NEED Twitter. This is where the problem comes in. I needed Twitter. I had just successfully landed a new client and was a Twitter evangelist only for them to see that I was actually a suspended evangelist. Talk about looking silly.
Here’s where the kicker comes in. I have never been told exactly why my account was suspended. I was sent an automated response saying it could be one of many things. After reading the list I’ve determined that my account was suspended because my personal blog site had been hacked. My blog. Not Twitter, my blog. After connecting some dots I’m pretty sure that when my blog was hacked the hacker put a piece of code on my site that linked to malware/spyware. Twitter saw this link in my bio and thought I was distributing the malware/spyware. Technically they were right, but I had no clue this was going on. Thankfully it was brought to my attention and cleared up quickly. Google had put notice on my site that is was a malware site, however I contacted and updated them and was taken off that list in less than 24 hours.
While I’m happy that Twitter is watching out for this sort of thing and keeping us all clear from the crap that floats the internet, that is NOT why I think they are not dependable. My problem was the communication and the customer service. This is what I had to figure out on my own.
- Account suspended
- No notice of account suspension except red box on twitter.com (I use Seesmic and don’t go to Twitter.com so it makes it tough to see that)
- No explanation of suspension
- Request from help offered no information immediately
- 30 day estimated resolve time
Again, I’m glad that Twitter is taking the time to protect us from the crap that is floating the web on some sites. I believe there is a better way to handle these issues and the contact from customer support. Some simple ideas to help Twitter out:
- Send email to address on file notifying of suspension
- Give exact reason of suspension
- Suggest ways to correct/fix the issue
- Automate the research process- It’s easy to read and see if a user is a participating asset to the Twitter community
- Setup @helpusers to assist suspended/questionable accounts
- Don’t put up that it takes 30 days to “research”. That sends users into an immediate panic.
- Create an automated process that users can use to “protest” their suspension. With my problem I could have easily taken off the link to my blog, submitted a ticket to re-check my account and been back up and running in minutes.
- Listen to other users in the community. I had multiple friends contact the Twitter help users on Twitter to see how to get help with no response.
These aren’t the answers to all of Twitter’s customer support problems but this is a start for some one who depends on and uses Twitter daily. And just for the record my account was offline for 7 days not 30.
As Twitter moves into being a critical app for business I hope they will take the time to realize that most users are legit and want to be a part of their community.
This Sucks. Still Suspended. Twitter? Hello?
// June 27th, 2009 // 6 Comments » // Technology, life
Yeah, day three of no response from Twitter. Anyone care to help me? Let Twitter know I’m a legit and contributing friend and follower? I don’t spam, I don’t even DM 99% of you guys, right!?
Oh, Twitter. I’m going to help you re-write your suspension guidelines and more importantly your appeal and re-instatement guidelines.
Frustration.
Michael Jackson, Thanks.
// June 26th, 2009 // No Comments » // Music & Entertainment, life
Like many folks I’m shocked at the death of Michael Jackson. I think what I’m more shocked at is the news coverage… These are the same vultures who were ready to skin him alive and let him waste away in Neverland.
The news coverage has now jumped on the band wagon of loving MJ. It’s sad to think he thought many in the world hated him and only thought of him as a joke… he died thinking that.
I’m not without fault. The dude went off the deep end with some of the stuff he pulled and the way he acted, but when it comes down to it, he had a child, he had a mom, he had a dad, he had brothers and he had sisters.
Michael Jackson, thanks for recording your life. Thanks for making some of the best records ever. You truly were Off The Wall.
Check out this collection of Michael Jackson Music… Lot’s of amazing stuff, you’ll be surprised.
Server Move Complete… Sort Of.
// June 26th, 2009 // No Comments » // life
Well, I’ve moved my site to a new server but unfortunately not all the data came with it. Ugh.
Please don’t make fun of me while I figure out my theme/design fiasco. My last site was customized and now I’m without it.
I’ll be back in a few days… hopefully.
Moving Sucks
// June 25th, 2009 // Comments Off // Uncategorized
Twitter, I love you but what the hell?
// June 25th, 2009 // Comments Off // Technology
My twitter account has been suspended because of illegal use. I have no idea what the illegal use is and I can’t find out for possibly 30 Days. What?
You guys know that I’m an avid Twitter user. You know that I am very much against spam and really hate the auto DM wars that continue. I use Twitter daily for communication with my clients, friends, family and people with similar interests. I have grown dependent on it which I now know is not a smart move especially for businesses.
Twitter, I have a suggestion. Investigate the people you think are abusing the system and then contact them or give them a suggestion/warning regarding the usage. If that’s too hard then how about have a way for users to verify and update their account in the event it was an accident or a hacking.
Twitter, don’t make us wait 30 days! You have created a great tool that many of us do business with and communicate critically with! There has to be a way to weed out the legitimate users from the others…
I love Twitter but I have to believe there are some ways to improve this issue. We’ve come so far Twitter and to just let me fade away hurts.
LifeStream Digest for June 24th
// June 24th, 2009 // No Comments » // life
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Shared 4 photos.
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with my new niece Ellie! thanks for the kind notes guys!!! http://twitpic.com/7o74w [#]
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thinking about Jolt! Cola… remember that stuff? talk about WIRED! [#]
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working on 2nd proposal this week… brain is fried. Simple words are hard to come by… maybe sleep isn’t over-rated. [#]
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frustrated with this 3.0 update for iPhone. 3rd try, it seems to take hours to backup!!! [#]
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so AT&T has updated the policy for early upgrading… I’m now eligible in 2010. Yeehaw.
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wonder if the iphone dev team is releasing the 3.0 full jailbreak this afternoon… heard a rumor… bring it now. [#]
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who decided that REO Speedwagon and Styx was a "MAJOR" concert announcement for Charlston??? Wow. [#]
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borrowed a mower to cut the amazon in the front yard… think I lost 7 pounds, easy. #PleaseLordCutOnTheAC [#]
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finished second proposal this week… now some Led Zeppelin & Palladia. [#]
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1 & done. [#]
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some good free music today… Ani DeFranco, David Byrne, Loudon Wainwright III — http://bit.ly/Ozncg [#]
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way to go RIAA!!! You got her!!! sheesh. :-\ RT @toddstepp: you sure $.99 is too much for music? read this – http://tinyurl.com/n4zvr3 [#]
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my question is how much of this money goes back to the artists? How much to lawyers? labels? That’s the # to know. http://bit.ly/bYC9n [#]
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RT @mountflorida: Music Careers: RIAA Shuts Down Rogue File Sharer, Saves Music Industry! http://tinyurl.com/lzsdpy [#]
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last trip to Poe’s for a while… mmm. trying the Hopfrog burger this round… [#]
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check out the guts of an iphone 3Gs- it’s running under clocked and cam is capable of shooting 720P- good stuff. http://bit.ly/ha0u5 [#]
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Cursebird Report: @jasonbradford swears like a Mute. Ranked: Bottom. – http://cursebird.com/jasonbradford – I’m so proper.
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landed second new client this week! awesome to help others navigate this ‘tough’ economy online… your turn!? http://inkeddigital.com [#]
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this will get you a good laugh tonight.. oh my, pretty dang funny. http://manbabies.com/ – yes, it’s what it says it is. [#]
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iphone 3.0 jailbreak finally released by the dev-team— http://bit.ly/43wGV [#]
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this kind of heat justifies $50,000 for a pool… [#]
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as if anyone needs further proof that Scientology is a bit on the "rich-celebrity-violent-crazy" side. Interesting read. http://bit.ly/9URah [#]
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dl’ing True Blood… not a good addiction. I admit it. [#]
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Listened to Oxygen – Living Things
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Listened to On Call – Kings of Leon
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woowee… hangin’ with the late birds this morning. [#]
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we’re doing what today?????
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this is the most ridiculous PETA news ever (for now)- the band Phish asked to change name to "Sea Kittens". No joke. http://bit.ly/TTj6A [#]
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RT – 200 new followers in a day – http://www.follow-train.info/ [#]
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RT @reneebradford: Emma & Emerson love the water! http://yfrog.com/11naej Check out my kids playing w/out me!!!
Cute, eh? [#] |
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RT – 250 new followers in a day – TOTALLY FREE – NO SALE – http://follow-train.info [#]
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the visual story of Twitter (so-far) – http://bit.ly/fJbZH [#]
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love this post… do you "Live Loud"? I like to think that I do… http://bit.ly/ASAi4 [#]
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the UHaul has been reserved, loading starts this Sunday, back in TN by Tuesday. Busy, busy week… will I make it to Poe’s 1 more time? [#]
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getting ready to chow down @lauraalberts – mmm. [#]
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sad to hear that master blacksmith and Charleston/Daniel Island icon Philip Simmons passed away last night at age 97! http://bit.ly/21PcVw [#]
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what a long and sweaty (but fun!) day… Last day @danielisland tomorrow… lots to do! [#]
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Listened to Turn Me Off – Audrye Sessions
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LifeStream Digest for June 17th
// June 17th, 2009 // No Comments » // life
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the Daniel Island EMS/Fire dept rocks. thanks guys for helping us out this afternoon.. quick, professional and personal. . [#]
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trying to decide what movie to put on while I work… Boyz In The Hood or Gattica? [#]
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alright. good night. [#]
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still spots open for the social media and blogging broohaha next Wednesday night– secret discount code "tweet101" http://bit.ly/pk6dk [#]
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just because I won’t pay for the new iphone yet… i need a gift. like a free iphone from #squarespace [#]
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if I win a new iphone from #squarespace I’ll give my current iphone to charity. What charities take iphones? We’ll find one I’m sure. [#]
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up working on an error on a search that has me baffled and has to be fixed by the weekend… ugh. ASP/.NET peeps I may need help Friday! [#]
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who wants to go to a database mapping/cleansing meeting? C’mon… anyone?
Happy Friday peeps! [#] |
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I’ve slacked on Free Music Friday- So here’s a cool little freebie from the Black Lips called "Short Fuse" http://bit.ly/waz7j #freemusic [#]
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more #freemusic : Primus fans will love this Les Claypool track Mushroom Men – http://bit.ly/1amjIt [#]
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the words audit, database, fields all make me antsy… for the next 2 hours I will be… antsy.
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need an intro to social media and blogging? Join me next Wed on Daniel Island! http://bit.ly/pk6dk (won’t talk about databases, promise)#chs [#]
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not a good day for the AC in my car to start acting up… [#]
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you know what sucks? Fast cars with slow drivers! [#]
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not a Pen’s fan but 100% definitely NOT a Wings fan.. congrats Pens! [#]
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sorry.. other JasonBradford’s… I got it.
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so now that Facebook has been taken care of, guess I should finish this landing page before the paper comes out in the a.m. – On it! [#]
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empty boxes and lots of tape can mean only one thing…. packing, packing, packing. Who’s bored? [#]
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lawnmower is still broke. I have a forest in the front and back yard… I’m sure my neighbors love me. Who wants $30 to mow this crap? [#]
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thinking about spongebob #squarespace and that iphone gift card… and eating strawberries dipped in melted chocolate cake icing. [#]
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so I’ve managed to avoid the computer for almost a day… but of course it’s the witching hour and have to get proposal out for new client. [#]
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not happy I don’t have HBO… missed the premier of True Blood tonight. Will be on the hunt tomorrow online! [#]
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hit the ground running this a.m. and just coming up for air. What’s up out here? Missed me? [#]
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Faith No More reunion footage! As of now, no plans for US tour.. sad. http://bit.ly/ka8n9 [#]
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Listened to Cherub Rock – The Smashing Pumpkins
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Vinyl is still cool and still a growing market… Niche, but growing nicely. http://bit.ly/s8zgW [#]
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wow… kinda interesting for Bill Maher… Not a fan, interesting point of view re: Obama… http://bit.ly/g4s11 [#]
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Trojan attack on Macs surface… no need to worry if you stay off the porn! http://bit.ly/QX7r3 [#]
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Jaydiohead is driving me home… [#]
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you know what? it’s a shame about ray. [#]
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not a fan of Marilyn Manson or his dog and pony show but some of his tracks are unbelievably raw and very cool… (bring the criticism)
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so @reneebradford just stole my heart all over. First she didn’t make me go into walmart and second, she exited with chocolate chip cookies. [#]
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just received the final design for the Music Roasters website project. wow. Can’t wait to get this site rocking. [#]
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PIXIES’ box set available today!!! Heard rumors, had no idea it was a reality already… YEAH!!!!! http://bit.ly/WZVi3 [#]
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this Pixies collection is not your usual "box set" this is a definitive fan collection. Yes, I’m excited. Very excited. http://bit.ly/WZVi3 [#]
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just got to listen of my friend Andra Moran’s new album. Will be out in July on Tone Box, good stuff! Check her here- http://bit.ly/qHb0J [#]
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Shared New Bands You Should Hear
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new @Collective_Soul single hits today, great track. One of my favorite bands since first hearing Shine on 96Wave http://bit.ly/OMRbb [#]
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amazing photos from the riots/protests/celebrations in Iran. Some very sad and rough photos. (from @WoodyRadio) http://bit.ly/q3ZW5 [#]
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documentary on the electric guitar with The Edge, Jimmy Page & Jack White. Can’t wait for this one (thanks @dunagan) http://bit.ly/MlW8W [#]
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if #squarespace gives me a phone I’ll quit tweeting and @goggans will be my friend again…. maybe?
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Listened to Staring Down – Collective Soul
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RT @danielisland: The Wallflowers are coming to Daniel island’s Family Circle Veranda Stage 9/1/09. Tix on sale 6/19, ticketmaster.com #chs [#]
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Wish I could take credit for the funnel cloud pic! Not mine, I’m hiding in an office on the island.. pic is from @hankhanna [#]
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RT @SMacLaughlin: Tornado / funnel cloud video from Daniel Island in Charleston. @chswx http://tr.im/oHQc [#]
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it’s crazy but I’m determined for the the Pixies’ box set Minotaur. Good read on Wired about the band and the release http://bit.ly/14Lr50 [#]
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just saw more pics of the funnel cloud it was hovering over the Daniel Island Club on the north side of the island.. [#]
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landed a new client today… full web dev w/ online store. Inked Digital is getting busy quick… happy for that of course! [#]
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the story of the Beatles in 2 1/2 minutes… great opener for the Beatles’ Rock Band gig… http://bit.ly/YQBdk [#]
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looking for some LOST news during the off season? Dr. Shepard fills us in about the conclusion next season. http://bit.ly/3ww8HS [#]
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interesting that Stallworth kills a person by way of DUI and gets 30 Days of Jail- Vick kills/tortures dogs and gets 23 months. um, what? [#]
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Scientology is a joke… a little cult club for actors. Now they are going "mainstream". Get out your laser guns. http://bit.ly/D9NPE [#]
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long day. short night. [#]
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crazy day. video pre-pro meeting, GIS mapping meeting then lunch with potential new client at DI Club… any funnel clouds in sight today? [#]
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just realized that I had my 10 Year Anniversary as an Ebay member. 10 Years has passed us!!!??? [#]
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GIS mapping is pretty dang cool… wish I knew more. great application for web mapping and marketing [#]
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heading to lunch at the Daniel Island Club.. wish I could play a round real quick! [#]
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I’m an uncle again! my sister just had her baby… baby girl named Ellie. can’t wait to go meet her!!! [#]
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connect
tweet me, tweet you
- wedding day for my good friends @ijusttweeted & @suzmcdougal - congrats guys!! 16 hrs ago
- pretty sure they tape Cougarville at the Bunganut Pig in Franklin... Tainted Love cover band and all... wow. 1 day ago
- i know a lot of talkers... and very little do-ers... What are you? 1 day ago
- Black Hawk Down - One of the best soundtracks ever... not mention an amazing movie. 2 days ago
- Yes! I've been looking for one of these!!! Thanks Craigslist! http://twitpic.com/19enbh 2 days ago
- More updates...
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